Hart Simha
VEGAN FOOD SERVICE PROFESSIONAL
Objective
Experienced restaurant worker with over eight years in the food and beverage industry. Highly effective at anticipating and accommodating customer needs. Friendly, punctual and enthusiastic team player. Focused on efficient teamwork and complete customer satisfaction. Seeking full or part-time position
Overview
- Demonstrated work ethic in a variety of customer-facing roles
- Excellent interpersonal skills honed over time to determine needs of and ensure complete satisfaction in interactions with customers, as well as to communicate customer requests effectively to coworkers
- Consistently professional, friendly, and engaging service in excess of customer expectations.
- Willingness to routinely support all other areas of the business as requested, from network troubleshooting to social media assistance to answering telephones to completing financial transactions for other staff.
Experience
Vegan Tech – Portland, OR
Assist with maintenance on Student Intervention Monitoring Services, a Ruby on Rails application developed for the Wisconsin public education system.
Application Engineer Intern
2013-present
Imagine Vegan Café – Memphis, TN
Conversed with customers to describe offerings, determine what they would like to order, and address any questions or concerns
Food Server
2011-2013
DCo Solutions – Memphis, TN
Assisted customers in troubleshooting, diagnosis, and resolution of software, hardware, and network problems
Technical Assistant
2011-2012
Verizon – Memphis, TN
Provided telephone, speech, and hearing relay services for deaf, hard of hearing, and speech disabled customers
Relay Operator
2007-2008
Casa Blanca Mediterranean – Memphis, TN
Assisted customers with questions, ordering and payment, while providing upscale dining experience
Food Server
2007-2010
Education
Bachelor of Science – conferred December 2012
- Computer Science with a minor in English
University of Memphis
Memphis, TN
Skills
- •Vegetarian and vegan cuisine
- •Customer service
- •POS systems such as MICROS and Aldelo
- •Advanced computer skills
- •Typing (70-90 WPM)
- •Web and social media presence
Leadership
President, Vice President, and Community Liaison
- •Vegetarian Students Association
University of Memphis
2007-2008
Community
Held volunteer staff positions with Portland-based software conferences Cascadia Ruby and Open Source Bridge
Additional Achievements
Completed 6-week Grassroots Organizers Training program through the Midsouth Peace and Justice Center
Post Curricular Certificates Awarded
- Programming Languages
- Platform: Udacity
- Web Development
- Platform: Udacity
- Introduction to Databases (with Distinction)
- Platform: Class2Go in conjunction with Stanford
- Software as a Service
- Platform: edX in conjunction with UC Berkeley
- Social Network Analysis (with Distinction)
- Platform: Coursera in conjunction with U Michigan
- Gamification
- Platform: Coursera in conjunction with U Pennsylvania
- Artificial Intelligence
- Platform: edX in conjunction with UC Berkeley
- MongoDB for Developers
- Platform: 10gen/MongoDB Education